Product information
Shipping options and costs
The shipping method is selected by the customer from the dropdown menu, and the cost is displayed in the shopping bag.
Additional customs fees may apply for countries outside the European Union. We cannot reimburse these charges.
GERMANY
- Standard shipping – 2-5 business days: FREE
FRANCE, AUSTRIA, ITALY, BELGIUM, NETHERLANDS, PORTUGAL, POLAND
- Standard shipping – 2-5 business days: €4,90. FREE from €200
BULGARIA, CROATIA, CYPRUS, CZECHIA, DENMARK, ESTONIA, FINLAND, GREECE, HUNGARY, IRELAND, LATVIA, LITHUANIA, MALTA, ROMANIA, SLOVAKIA, SLOVENIA, SWEDEN
- Standard shipping – 6-8 business days: €7,90. FREE from €200
Returns
If you are not satisfied with your purchase, we offer free returns within 14 days of delivery or collection.
Before requesting a return, please ensure the items meet our Terms & Conditions.
Products must be returned in their original condition: new (with intact labels), unworn, unwashed, and in the original packaging.
To initiate a return or exchange, go to your customer profile or request a shipping label via our contact form.
- From FRANCE – FREE
- From EUROPEAN UNION – FREE
If you prefer to return an order at your own expense, ship it directly to our warehouse:
Grexon GmbH
Dornierstraße 16
89231 Neu-Ulm
Germany
Returns from OUTSIDE THE EUROPEAN UNION – Shipping costs are the client's responsibility. All import taxes and duties must be prepaid by the client.